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Dirty Secrets

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What is Dirty Secrets?

 

At Dirty Secrets Boutique YOUR compulsive shopping is OUR secret. We have created a platform where you can buy, sell, or swap items from your closet, all within the confines of a friendly and fun social community. You can check out others’ closets, chat with your friends about items, and even add things to your “Likes.”

 

We are a growing community and strive to keep an open, honest and friendly environment … so please be courteous to your fellow Dirty Secret Shoppers! You can read out community guidelines here:

 

Terms & Conditions/User Agreement

 

What Do I Need To Know To Get Started?

 

·      Create An Account. There’s no hassle with remembers an additional set of user ID and passwords, simply login through your Facebook account. You will be directed to Facebook login when you click the Dirty Secrets “Log In” or  “Register” buttons. This makes it easy to shop your friends’ closets as well as connect immediately with people you already know! There is nothing more fun than sharing a shopping experience with a friend!

·      Dirty Secrets is COMPLETELY free to shop! The more you shop, the more you save! Your excuse will be: I got a GREAT deal!

·      To Sell, Dirty Secrets charges a flat rate! We charge a flat rate because we want to encourage you to sell as much as possible during your selling period! You can sell in periods of 1-week, 2-weeks, 3-weeks, or 1 month. You pay the fee upfront and then the rest is 100% YOUR profit! It’s that easy! No hidden fees, No “Nickel & Diming!” We do require that each seller use a PayPal account; this is a way to deposit your selling profit immediately, verify your identity, as well as protect the buyer and the seller. Dirty Secrets DOES NOT offer mediation, however, we rely on PayPal’s mediation and dispute process to handle issues should they arise.

 

How Do I Sell On Dirty Secrets?

 

When creating Dirty Secrets Boutique, we wanted to assure a simple and pleasant process. Simply select “SELL,” take a picture of your item, and then choose one of our camera filters to highlight your item and set the mood for your listing, add key information and then submit! Dirty Secret Shoppers will have the option to “BUY IT NOW” at the price you listed the item, submit an “OFFER” price for you to accept or reject, or they can offer you up a “SWAP” item that they think you might like! Once the item sells, the buyer will submit payment to you immediately and click whether they want to have the item shipped, or meet for a local pickup.

 

In order to keep your account in “Good Standing” we encourage you to list your item accurately out of respect for others and ship within 48 hours of the item selling or schedule to meet your buyer promptly.

 

What Are The Selling Fees for Dirty Secrets Boutique?

 

Unlike any of the other selling sites, Dirty Secrets charges a FLAT fee for listings. You simply choose your desired selling period: one week, two weeks, three weeks, and a month ($25, $40, $55, $70). The numbers of items you can list in these periods of time are unlimited! You pay the flat fee and then are off to make as much money for yourself as possible!!

 

How Can I Trust Buying & Selling On Dirty Secrets Boutique?

 

We understand that safety and trust are very important to you! It’s very important to us as well! We do not store any of your financial information; however, we offer two secure payment options for your transactions: paypal.com and credit card. As a consumer, with each of these forms of payment you can buy and sell with confidence knowing that you are completely covered. Dirty Secrets Boutique does NOT assume liability for your transactions, but we DO offer these secure forms of payment while maintaining a trustworthy network of buyers and sellers. Should you experience an issue with a buyer you can always email [email protected] and we will assist you in resolving the issue.  Although we don’t directly mediate between the buyer and seller, we can efficiently provide you with resources that will guide you into a fair resolution.

 

Why Should I Use Paypal?

 

Rather than taking out a credit card every single time you purchase an item, using paypal allows you to purchase with just a few clicks! Shop with confidence knowing that paypal keeps all of your financial information private and protected while you shop. All major department/big box stores accept paypal (Wal-Mart, Nordstrom, Ebay,  Zulily, etc) so you continue to use paypal as you continue your shopping experience at other stores online. Check out: www.paypal.com for additional information.

 

When Can I Expect To Receive My Order?

The amount of time in which it takes to receive your item will vary depending on the type of transaction you chose: Shipment or Local Pick-Up.  If you chose to have your item shipped, please allow 7-12 days to receive your order. The majority of sellers will ship within a few days of the transaction closing; however, at times things do come up causing a slight delay in your shipment. If meeting locally for a pickup, we encourage buyers and sellers to meet and exchange goods within 72 hours of the close of the transaction. If this time frame cannot be met, we ask that the seller clearly and concisely communicate this with the buyer in a timely manner.

 

What Is The Return Policy?

Dirty Secrets does not participate in the buyer/seller transaction; we strongly encourage communication between the buyer and seller should an issue arise. If any of these items pertain to your order, please contact your buyer ASAP:

 

·      Damaged Item

·      Wrong Item

·      Missing Item

·      Item is Grossly Misrepresented

 

We also encourage all Dirty Secrets to treat each other with respect and courtesy. THINK! What would YOU want a seller to do if it were you in their situation?

 

 

 

If an agreement cannot be met, Dirty Secrets DOES NOT offer buyer/seller mediation, but we will provide you with information that will walk you through the steps of filing a dispute.

 

What Should I Charge For Shipping?

 

Dirty Secrets Boutique believes that adding a flat fee of $8 for shipping is fair in most instances. Given this rate, we encourage you to ship through USPS PRIORITY Mail with Delivery Confirmation. It is a common courtesy to then send the tracking number to your buyer to ease their mind … and yours! International shipping is up to the seller.

 

What Items Can I sell On Dirty Secrets?

 

Dirty Secrets allows the selling and buying of (most) all legal items. We discourage the selling of food and firearms.

 

My Item Sold! How Do I Collect My Money?

 

Each seller has the option to pay via credit card or paypal.com. The money will then be directly deposited into your account.

 

Tips For Selling:

 

#1 Create A Pretty Listing. We know that you are super excited to get your items listed, but market research has proven that the more effort you put into your listing the more likely it is that your item will sell! Nobody likes to look at a dark picture or a wrinkled item. Take time to gently lay out your item, or even better, use a display or mannequin. And always try to use natural lighting. Then pick a cool filter that will highlight your item!

 

#2 Use Great KeyWords. Remember! Each item will be searchable by keywords! It’s very important to think of how others might search for your particular item. Some important words to include are (but are not limited to): Shoes, Shirt, Top, Blouse, Size, Condition, Retail, Jeans, Dress, Brand, Make, Model.

 

#3 Have Fun! And Be Responsive! Remember, we are all friends here … and we have two goals in mind: SHOP and SELL! Have fun, be polite and interact with each other daily! Remember, if someone is asking you a question about your item they are interested in that item NOW … do not make them wait until they no longer are interested (or have purchased another item just like it already)! Be current and helpful with your buyers! Remember, they are asking questions because they want to purchase it!

 

#4 We All Love Gifts! It never hurts to go the extra mile when shipping! Feel free to use tissue paper, ribbons, or include small gifts (candy, free accessories) and hand-written notes! This is a great way to keep your buyers coming back for more!!

 

SHOP, SELL and SWAP …. And enjoy the cool people you meet at Dirty Secrets Boutique along the way! XOX